Three Vital Questions to Ask Before Hiring Your Custom Broker (Agente De Aduana)

If you are dealing in export and import business, then you need a customs broker who can help you with the logistics and legalities of importing and exporting goods. 
 
Customs broker makes importing and exporting easier by serving the needs of cross-border operations, preparing customs-related documents like customs declarations, promoting communication between the importer and relevant government authorities, helping to get clearance from government agencies, and arranging shipment from ports to your storage unit. In a nutshell, they ensure that items meet all the mandatory regulations, laws, and other requirements.  

 
As you have a profusion of options, choosing a customs broker (agente de aduana) may seem easy to you. But you need to be very careful while making your choice as a wrong decision can land you into a legal muddle. So, before choosing your customs broker, ask a few questions that show their adeptness in the industry. Here are three vital questions to ask. 
 
What is your experience (experiencia)?

When choosing your customs broker, do not forget to take experience into account. Experience equates to reliability. Experienced customs brokers ensure error-free customs brokerage services. 
 
Moreover, their experience and broad connections made all these years can help or expedite your customs processes or procedures. So, choose experienced customs brokers for top-quality services. 
 
What is your track record ?

Before shaking hands with a customs broker, you would want to make sure that your international trade business will be taken care of. So, some research work would be helpful in making the right choice. An online presence of the customs agency you intend to hire can say a lot about their reputation in the industry. 
 
You can check their reviews that will also help you to know their track record. You can also directly ask the customs broker about their past dealing or success record (récord de éxito). Also, ask for references that can verify the proficiency of the customs agency. 
 
Are you dealing with any pending pleitos (lawsuits) or violations?

You wouldn't want to work with customs brokers who are themselves in any sort of legal trouble. Make sure that your chosen customs agency doesn't have any pending lawsuits or violations as it can be damaging for their reputation. 
 
When you work with a customs broker, you allow them to have a great amount of control over your business practices, so you have to be vigilant. So, it is imperative to ensure that your customs brokers are not in the middle of any legal proceedings to protect your business. 
 
Ask these questions to the customs broker before hiring any Tijuana Customs Agency (Agencia Aduanal) to make sure that your customs responsibilities are in safe hands.